Appointments may be on the phone, via video link or face to face – staff will advise you when booking
Telephone Appointments and Video Calls – please ensure you are able to take the call on the day of your appointment if you don’t answer you will have to request another appointment.
Face 2 Face Appointments – when you are invited for clinical appointment ,we are committed to keeping everyone safe – please always wear a mask when attending at the surgery and follow guidance from the staff at all times
How to Book an Appointment
Please call 020 8804 1522 during operational hours to request an appointment.
The main route of appointment booking via eConsult or Patient Access
Face to face
Please visit the branch and talk to the reception. However, due to the pandemic all appointments are first triaged over the telephone before a GP allocates a timeslot for examination if required.
What is econsult
eConsult lets you patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors
and GP practice online, for free, from anywhere.
What is eConsult?
Where can I get help in using eConsult?
Is it easy to use eConsult?
Does eConsult mean I won’t see my GP?
What can I do if I can't find my condition on the list?
What if I have an emergency?
Then eConsult will direct you to call either, 999 NHS 111, Urgent Care Centre or the Practice
I don’t have access to the internet, can I still call my practice
Of course, we understand that not everyone will be able to use eConsult, so please call if you need appointments or advice
Can I go to a Pharmacy to ask about medications they sell or do I have to use eConsult
Pharmacists are really knowledgeable about common illnesses and the treatments available over the counter, please do not hesitate to ask for advice at your local pharmacy